AI is the cutting edge technology that simulates human thoughts and brain operation to use in software application. DigiLogistics is one of the pioneer in bringing AI technology to the logistics industry in helping to upgrade the IT level of whole industry In year 2003, DigiLogistics has been awarded a contract from the Hong Kong Polytechnic University to develop an AI software called Intelligent Logistics Optimizer (ILO) which is the first of its kind in the world. ILO is a logistics software application that could assist the freight forwarders to arrange the cargo position in the pallets to obtain space optimization and cost efficiency ILO was launched in Year 2004 with over 30 freight forwarders as pilot customers and planning to roll out in Year 2005 to the whole logistics industry in Hong Kong Now we are applying AI technology to other software applications like Warehouse Management System and Decision Support System to assist the logistics companies to maximize their profit margin and have better return on investment
With the practical experiences and domain knowledge, DigiLogistics offers IT Outsourcing service to logistics companies that look for ad hoc IT resources or flexible management of their IT budget.
We process a strong technical team with specialized skill-set and in-depth knowledge that are required to serve the logistics industry. Our technical capability is further strengthened through serving many renowned international companies and niche logistics service providers. In addition, we are very responsive to our customers demand and have continued to upgrade our service standard throughout the past years. For example, we have started to offer 24 hours technical support to our customers that worked night shift or have overseas branches to operate.
As stated in the previous section, we have solid experience and a lot of very pleased customers in the transport and logistics industry. Our customers are satisfied not only because we have the right software applications, but also because we have good quality after sales service / maintenance support and continuous product upgrade.
We understand that the logistics companies are under very strong competitive pressure to increase their revenue and keep the cost down. Therefore our company has been developing new products that could enhance our customers' operational efficiency and provision of value added services. For example, we have introduced Warehouse Management System that could enable our customers to broaden their service offerings; we have introduced Web-based Freight Management System that could shorten the implementation time and enhance the headquarter control; we have also introduced Air Freight Optimizer to lower the air shipment cost and maximize the profit return.
Our pricing model is very flexible, for example, based on the number of con-current users. The advantage of this pricing model could provide a more affordable price to SMEs, which have relatively less users and smaller in operation scale. On the other hand, our software applications have incorporated the best practice, industrial standard and effective workflow, which enable the SMEs to complete on the same ground with those multi-nationals.
LTo conclude, we have been showing very strong commitment to the logistics industry:
Our technical and service team includes business analysts, pre-sales support, project managers and software engineers. They all are knowledgeable software technicians that could master the latest software technologies and at the same time have thorough understanding about the characteristics and requirement of the transport and logistics industry. Indeed, more than half of our technicians have over 10 years of experiences in developing logistics software and applications. Our product offerings include a wide range of products that cover basic applications like Documentation system, Accounting system and Track & Trace system. In addition, we provide value added applications like Warehouse Management System, Purchase Order Management System, Truck Operating System and Customer Relationship Management. Furthermore, we also have experience in developing some advanced logistics systems like the web-based logistics systems and Artificial Intelligence System. For example, we have been developing a "Profit Optimization Software" for a top ranked international logistics service provider by utilizing the computer intelligence to assist its decision making and optimization of the profit for its air operation. Our expertise is also well demonstrated in the various sizes of companies we served. We have customers that range from multi-national companies, mid-size to small size niche service providers. Furthermore, we are providing service not only to local companies, but also have service coverage and domain knowledge for project implementation overseas like Mainland China, Asia, Europe and USA.